Testimonials From Clients

My wife and I lost our son through an auto accident, who was the owner of the property. He was having financial problems and was in the middle of trying to do a short sale of his property with Ronda, who was assisting him at the time of his death.  We met Ronda at the time we went to recover the body and bring him home back here to California, and she came by to meet us and share her condolences and express how sorry she was about our loss.

Ronda, was working very hard to assist our son to get the best possible deal to help him get out from the debt the house had put him in while he was not able to work.  He told my wife and I how lucky he was to have met the nicest realty lady who was helping him out.  Ronda was a God send to us also, as she was supportive to us in her efforts to continue to sale the house and get best settlement we could. I cannot express how grateful, and blessed we were by having Ronda at the helm handling the sale of our son’s house.  It was very comforting to be able to have her continuing to proceed with trying to sell the property with all the added obstacles that now became apparent.  We could sense her sincerity and Trusting her actions and judgment were never an issue.

With us being on the mainland, and not available to handle so many of the necessities that have to along with a sale, upkeep, maintenance, etc.  she definitely went the extra mile for our family.  Ronda’s patience matches her perseverance to reaching her desired goal and complete the deal.

It could have been a different situation with another realtor, who very easily and understandably so, who could have walked away from all the different tasks that are not a normal part of the process and wish us good luck.

There personal qualities and skills are not something you can teach someone, they are instilled in a person by their values and inner traits developed by the way they conduct and live their lives.  Anyone who is fortunate enough to have Ronda working fo them, whether as an Agent or Employee, is truly lucky, and better off, for being able to do so.  R.B.

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I had worked with Ms. Day for almost a year before finally purchasing my current home. Knowing my purpose of working with a real estate agent was only to be familiar with the market, Ronda showed me many properties all over the island while teaching me about market trends, common preferences, prices, location differences, and information in other related areas. She really listened to my understanding and thoughts in regards to such investment and during the time we worked together, she never pushed me or intended to push me into purchasing. This made me very comfortable to continually work with her. During the educational process, I varied my decisions so many times but Ronda never complained or stopped working with me. In addition, her extensive knowledge on the financial side really helped my decision-making.

When I suddenly had a housing emergency this past February due to my job, she was on the road helping me again to search for homes. When we finally found my current home, I knew it was exactly what I wanted. Thanks to Ronda's education through the past year that I was able to make the right decision. As I have never had any experience of purchasing a home, she helped me to go through the transaction smoothly, while still educating me of what information and details are necessary to know and be aware.

Most amazingly, she completed the entire transaction within two weeks of time! Before I walked into my new home the first time, she had cleaned my home already and decorated from top to the bottom! She also created for me a beautiful custom-made home decorating book for my future reference! I don't know what to say but appreciate the fact that I met her. - (S N, Hawaii Kai)

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Exceptional Service Provided by Ronda Ching Day while assisting us in our real estate transaction
1) Professional Expectations:  
• used e-mail to notify us of V.A. approved condos in Waikiki  
• contacted representatives directly at the Veteran’ Administration and obtained V.A. approval paperwork quickly, as needed by mortgage underwriters at the bank  
• excellent liaison with our banker, escrow agents and seller’s agent; prompt e-mail copies of all correspondence/communication  
• corresponded frequently with the seller’s agent to keep on schedule for the contract, bank and escrow  
• very knowledgeable about comparables and pricing  
• very thorough in all paperwork  
• assisted us by recommending home inspectors and termite inspectors  
• explained the V.A. loan process to the seller’s agent, then referred him to our banker for further clarification  
2) Exceptional Service:  
• communication: quickly available by text message; prompt response to e-mail  
• arranged viewing on Saturday at short notice; quickly submitted our offer on Sunday  
• thoroughly explained all aspects of the contract, provided suggestions and tips, like home exemption application; very helpful to first-time homebuyers  
• stopped by in person to collect signed documents as needed  
• recommended appliance repairman to seller’s agent to repair dryer  
• worked well with our banker to ensure an even earlier closing date  
• lovely, surprise housewarming gift  
3) Thorough Follow-up:  
• ensured all parts of the contract were completed ahead of, or on schedule  
• accompanied us to escrow signing and final walkthrough; was very helpful  
• e-mailed after our move-in to inquire about our new home  
4) Fair Dealings:  
• helped with suggestions of a fair price and contract that would be accepted by the seller  
• minimized the need for more than one counteroffer  
• very knowledgeable about an appropriate timeline for the contract, to ensure that it was fair for the buyer, seller, banker and escrow  
• worked closely with seller’s agent and communicated frequently  

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Review from a Vacation Rental Guest

Our stay was very comfortable and relaxed for the ten days we holidayed at the Waikiki Banyan. The apartment was very clean, modern and cosy without being too small for the both of us, and we felt right at home.We enjoyed the amenities provided, including the huge beds, and the lanai which overlooked the pool and spa and had distant views to Diamond Head.The welcome package complete with pineapple and chocolate macadamias was much appreciated! We found the apartment to be within a short walking distance to the beach, eateries and other attractions. Public transport including trolley was virtually at our doorstep, only around the corner. The mini-mart on the ground floor came in handy for last minute necessities. Our agent Ronda was fabulous and went out of her way to ensure that we were happy and comfortable with everything. She even bought the softest low pillow for me the day after I mentioned my pillows were too high! As we were so busy sightseeing, unfortunately we didn't use the pool, but I did enjoy the jacuzzi once. I promise to rectify this when we return to the beautiful Oahu.....Both my sister and I thoroughly enjoyed our stay at the Banyan and would highly recommend Krzystof's one bedroom apartment to stay in. A big mahalo to Ronda for her efforts and friendship during our wonderful holiday. Can't wait to visit Waikiki again and meet up with our new friend Ronda to finally have that coffee we talked about! Sofia Hadiak and Irene Rusu

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